Check-In and Check-Out Times:
- Check-In time starts at 2:00 PM.
- Check-Out time is at 11:00 AM.
Cancellation Policy (Applicable via Whatsapp and Email):
- 7 Days Prior to Check-In: Full Refund
- 5 Days Prior to Check-In: 30% Refund
- 3 Days Prior to Check-In: No Refund
- All Cancellations: IDR 50,000 charge.
Exceptional Dates:
No refund will be provided for cancellations on peak dates, including but not limited to Eid Day, Christmas, New Year’s Eve, etc.
Please note that the cancellation policy is enforced to ensure fairness to both our guests and our business. We appreciate your understanding and cooperation. If you have any questions or concerns, feel free to contact us through Whatsapp or Email.